The search engine confirmed the information from a Belgian media that some employees had access to the audio files of Google Assistant users. Google ensures that these plays are performed for the purpose of improving the service.
It's no surprise to hear that Google records every conversation with its voice assistant. It is also possible to retrieve the history of the various questions and requests made to his smartphone or its connected speaker from the dashboard of his Google Account.
The Belgian media VRT NWS tells us today that these recordings go far beyond simple transcriptions. Google employees also have access to audio recordings and can listen to what millions of users want from their voice assistant.
One of the members of this team responsible for analyzing these files explained that " the firm is not interested in what you say, but in the way you say it ." These listenings are intended to understand how people "talk" with their assistant, in all available languages, to improve the understanding of Google Assistant.
Still, according to the Belgian newspaper, Google teams would also seek to collect all the sounds and sounds surrounding to be heard in a house to exclude them from voice analysis when activating the Wizard by the keyword "OK Google "or" Hey Google ".
However, this analysis raises questions and contravenes, in particular, the European RGPD's rules on confidentiality of private life, in particular on the communication and use of personal information.
Hand-in-hand, Google has explained via a post on its official blog and promises to clarify in the coming weeks how it uses these audio files. Not sure that it reassures users who might think twice before asking any questions to their Google Home speaker.
It's no surprise to hear that Google records every conversation with its voice assistant. It is also possible to retrieve the history of the various questions and requests made to his smartphone or its connected speaker from the dashboard of his Google Account.
Audio recordings used by Google to improve speech recognition
The Belgian media VRT NWS tells us today that these recordings go far beyond simple transcriptions. Google employees also have access to audio recordings and can listen to what millions of users want from their voice assistant.
One of the members of this team responsible for analyzing these files explained that " the firm is not interested in what you say, but in the way you say it ." These listenings are intended to understand how people "talk" with their assistant, in all available languages, to improve the understanding of Google Assistant.
Still, according to the Belgian newspaper, Google teams would also seek to collect all the sounds and sounds surrounding to be heard in a house to exclude them from voice analysis when activating the Wizard by the keyword "OK Google "or" Hey Google ".
The company promises to give more details to its users soon
However, this analysis raises questions and contravenes, in particular, the European RGPD's rules on confidentiality of private life, in particular on the communication and use of personal information.
Hand-in-hand, Google has explained via a post on its official blog and promises to clarify in the coming weeks how it uses these audio files. Not sure that it reassures users who might think twice before asking any questions to their Google Home speaker.
0 Comments